The Unified Payments Interface (UPI) site mentions that Indians transacted a total of ₹ 14,89,145 crore through the online payment method in May 2023. Thanks to UPI transfers and online bank account openings, banks have now helped customers access most banking services through their phones. Savings banks are helping customers access more services by improving the overall security of their apps and making them technically resilient.
Higher accessibility allows customers to save more
Banks that offer increased accessibility to customers in turn help them save more in the long run. Let us consider IDFC FIRST Bank’s Track Your Expenses feature, for instance. The feature helps customers categorize their previous expenses to infer learnings from them and increase their savings in the future. IDFC FIRST Bank’s savings account also offers the Zero Fee Banking feature that waives close to thirty charges to help customers increase their savings over time. Some of these charges are NEFT (National Electronic Funds Transfer) fees, SMS Alert charges, and ATM transaction charges. Providing uninterrupted and seamless access to customers, therefore, can help them steadily grow their savings.
Banks have facilitated secure access to all banking services
IDFC FIRST Bank allows customers to add layers of security to their online transactions. Customers can opt for a Biometric Login option and secure their online account. Users can also secure their credit card and personal loan repayment access by opting for an additional security layer. Here is a brief list of banking services that customers can access through the IDFC FIRST Bank mobile app:
- Bank account balance
- Bank statements
- Fixed deposit accounts and Recurring deposit accounts
- Personal loans
- Investments
- Cheque book requests
Online bank transfers are secure
Online bank transfer methods like Auto Pay and One-Swipe Pay help customers make safe transfers. The IDFC FIRST Bank app also facilitates IMPS (Immediate Payment Service) transfer and NEFT (National Electronic Funds Transfer) transfers. Customers can directly download their bank statements through the app.
Customers can access their future EMIs through their apps
IDFC FIRST Bank customers who have opted for credit cards can access the Credit Card EMI Calculator on the bank’s site to know the value of their future EMIs (Equated Monthly Instalments). Accessing an EMI calculator can help customers plan for their future expenses by accounting for their credit card EMIs. Furthermore, IDFC FIRST Bank offers a financial calculator to help customers estimate their future personal loan EMIs.
Mobile banking apps also help customers invest better
An IDFC FIRST Bank customer receives personalised investment recommendations through the IDFC FIRST Bank mobile banking app. Moreover, customers can also invest their savings directly through the IDFC FIRST Bank mobile banking app in their preferred investment schemes.
The most convenient way to access a savings account today is to sign up for a mobile banking service. You must opt for an app like the IDFC FIRST Bank mobile banking app that provides seamless access to customer services. Your mobile banking app must help you resolve any banking query at the earliest hour possible.
What did we learn?