Get in Touch With Us

Got a question about one of the poker rooms we cover, spotted something that needs updating, or want to flag a concern about responsible gambling? This page explains how to reach the Poker team and what happens once your message lands in our inbox.

The Best Way to Reach Us

Email is the most reliable route. Send your message to [email protected] and a real person on our editorial team will read it. We do not run an automated reply system in place of an actual response, and we aim to get back to you within two working days.

If you can, tell us upfront what your message is about — a review correction, a question about a specific poker site, feedback on the site, or something else. It helps us route your message to whoever can answer it fastest.

What We Can Help With

• Questions about our poker site reviews — If you want more detail on how a specific room stacks up on rake, traffic, or cash-out speed before you sign up, ask us directly.
• Corrections and outdated information — Bonus terms, licensing status, and payment options at online poker rooms change regularly. If something on financesrule.com looks out of date, tell us and we will look into it.
• Feedback on our rankings or methodology — If you play at stakes or in states our coverage does not reflect well, we want to hear about it.
• Partnership or editorial enquiries — If you represent a poker operator or a related business and want to discuss working with us, introduce yourself and explain what you have in mind.
• Responsible gambling concerns — If you or someone you know is struggling with gambling, please say so in your message. We will point you toward support resources, and you can also reach the National Problem Gambling Helpline at 1-800-GAMBLER at any time, independent of contacting us.

A Word on How We Cover This Industry

financesrule.com compares and reviews online poker sites and apps for readers researching where to play. Some of the operators we mention, including those featured in our rankings, may compensate us if you sign up through a link on our site. This does not influence how we score or rank poker rooms — our ratings reflect factors like traffic, game variety, software quality, and payment reliability, not commercial arrangements. If you have questions about how a specific ranking was reached, our team is happy to explain the reasoning by email.

What Happens After You Send a Message

Every message is read by a member of our editorial team, not routed straight to a form letter. Depending on the topic, we may reply directly, forward your note to whoever handles that area of the site, or ask a follow-up question if we need more detail to help. Response times can stretch a little during busy periods, but we follow up on everything we receive.

Before You Get in Touch

A couple of things that might save you a round trip:

• If your question is about a specific poker room's welcome bonus, remember that terms like deposit minimums, playthrough requirements, and time limits are set by the operator and can change — always check the current terms on the operator's own site before you rely on a figure we've published.
• If you are looking for a broader comparison of poker rooms rather than a one-off question, our rankings and mini-reviews above already cover the details most readers ask about, including bonus structure, traffic, and mobile app quality.
• Readers researching options outside the standard regulated US market sometimes ask us about offshore or non-GamStop platforms — if that's your interest, see our page on non-GamStop casinos for related coverage.

Age and Responsible Play

financesrule.com is intended for adults of legal gambling age. Most regulated US states set the minimum age for real-money poker at 21, though a small number allow 18. Nothing on this site is directed at anyone under the applicable legal age, and we do not respond to enquiries from minors seeking access to gambling content. If gambling has stopped being fun or is causing problems for you or someone close to you, contact 1-800-GAMBLER or a state self-exclusion program for support — we take these messages seriously and will point you to appropriate help rather than to a poker site.

Whatever the reason for writing in, thank you for taking the time. We read every email and will get back to you.